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Representative Payee Services

Helping The Under-Served Manage Their Finances

Managing personal finances can be challenging for anyone. In some cases, a lack of financial understanding and skill can lead to serious problems, like the cutoff of utilities or eviction. For people with mental illnesses, developmental disabilities, substance abuse problems or other challenges, this can begin the cycle of homelessness.

Fortunately, our Representative Payee Services program provides financial management services for people who are not able to spend their money appropriately.

Many of those the program serves are people who struggle with mental illness, developmental disabilities or are HIV-positive. Others have children in the court system. The program is also available to private clients, such as the elderly or children taking care of elderly patients. In fact, the program regularly helps seniors in an ongoing partnership with ElderSource.


About Representative Payee Services

Representative Payee Services is the only program in Northeast Florida that manages Social Security checks to ensure that their recipients’ basic living needs are met and that vendors, family members or friends are not taking financial advantage of their vulnerability. Fiscal coordinators in the Rep Payee program help clients set budgets, pay their bills for basic living expenses and give them spending stipends.

The program serves an average of 500 people each month, ensuring they are living in safe environments while getting the ongoing support they need.

This program is made possible through funding from the City of Jacksonville's Public Service Grant.

Asked Questions

What is a Representative Payee Program? The Social Security Representative Payee Program is designed to assist individuals who cannot manage their Social Security or SSI payments. It appoints a representative payee to receive the monthly benefits on behalf of the individual and ensure that essential expenses such as rent, utilities, food, clothing, transportation, and medical costs are paid.


Era peluquera hasta que los ataques de pánico me imposibilitaron seguir trabajando. Me diagnosticaron depresión severa y un trastorno de ansiedad, lo que dificultó el manejo de muchas cosas, incluido el pago del alquiler y otras facturas. Aprecio todo lo que Jerome y su equipo han hecho por mí. Mi hermana y yo los llamamos ángeles vivientes. Si tengo algún problema, puedo tomar el teléfono y hablar con ellos. Hay mucho amor ahí, mucho amor.

Janice Salem, Rep Payee client

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